About these terms
Graffias is a digital marketing agency based at Shop no. 01, Abrol Nagar, Pathankot, Punjab 145001, India. By using this website or our services, you agree to these terms. If you work with us, the proposal or agreement we share with you also applies, and it takes priority if anything differs.
Our services
We provide marketing services such as social media management, graphic and logo design, photo, video and drone shoots, paid ads, SEO and Google Business Profile management, motion graphics, events, branding and websites. The exact work, timelines and fees for each client are set out in their proposal or agreement.
Your responsibilities
- Give us accurate information about your business and approve work on time.
- Make sure you have the right to use any material you send us, such as logos, photos, videos and text.
- Keep your own account owner access to your pages, ad accounts and Google Business Profile. Any access you give us is used only to deliver your work, and you can remove it at any time.
Fees and payments
Fees, payment terms and what is included are set out in your proposal or invoice. Ad budgets paid to platforms such as Meta or Google are separate from our fees, unless your agreement says otherwise.
Results
We plan and run every campaign carefully, but results depend on many things outside our control, such as platform rules, competition and the market. We do not guarantee specific results, rankings, followers or sales.
Third-party platforms
Our work often uses platforms such as Google, Facebook, Instagram, YouTube and WhatsApp. Their own terms and policies apply, and we are not responsible for their decisions, changes or outages.
Ownership and our portfolio
Once you have paid for a project, you may use the final designs and videos we deliver for your business. We may show work we have created in our portfolio, as agreed in your proposal or agreement.
Use of this website
You may browse this website for your own information. Please do not copy its content or designs, or use it in any way that harms the website or other people.
Limitation of liability
To the extent the law allows, Graffias is not liable for indirect or consequential losses, and our total liability for any project is limited to the fees paid for that project.
Ending our work together
Either side may end the work as set out in the proposal or agreement. Work completed and paid for up to that date remains yours to use.
Law and disputes
These terms are governed by the laws of India, and any dispute is subject to the courts of Pathankot, Punjab.
Changes and contact
We may update these terms from time to time; the latest version is always on this page. For any question, write to thegraffias@gmail.com or call +91 87264 88264.